IT outsourcing relationships can be fraught with challenges, ranging from communications breakdowns between client and provider to issues surrounding performance. If an IT outsourcing agreement isn’t meeting your company’s expectations (e.g. SLA targets are missed;...
One of the benefits of an IT outsourcing partnership is that it can offer companies the option of working with virtual teams who can help support different types of IT and business operations, regardless of the locations of the workers. Teams and team members who work...
Software asset management tools, particularly license usage and monitoring software are gaining more and more interest among large corporations. It should come as no surprise since by utilizing such tools they stand to gain upwards to 10% in cost reductions and that...
Software Development Using Kanban The SPK development team engages with customers utilizing agile principals. This typically means incremental sprint deliveries of code as part of a scrum model. At a recent engagement, we employed an interesting variation of this...
When on the internet, there's always concerns of security. If you're listening on some services but not others, you need to modify the Linux firewall to allow this. Also, if there's undesirable clients accessing ports and hacking, IPTables is an effective...
As a systems integrator, I spend my time behind a variety of applications every day. Each of these applications stores its data in some type of database. The most common databases I deal with are typically MySQL, Oracle, DB2, Postgres, and MS SQL Server. As such,...
The core activities of configuration management (i.e. changeset management and release management) are essential to control the changes made to a system and to administer the release of its different versions. However getting it wrong damages your brand, customer...
Have you ever noticed that the wireless neighborhood is seemingly always located in the bad part of town? This is especially true in the crowded wasteland of the 2400 block of Megahertz Ave. Where might you find this undesirable neighborhood? Unfortunately, the answer...
