As the CEO of a technology services company, my personal computing necessities are actually quite simple. I've got to have easy, reliable access to the Internet, the basic Microsoft suite of tools, and I need synchronized email with Gmail, my computer and my mobile...
Month: March 2014
How To Leverage Jira as a Service Desk
Many of you are undoubtedly familiar with using Jira as an issue tracker. But for those of you who have been juggling issue tracking and meeting SLA requirements -- and for those of you who had the recently acquired VertygoSLA addon -- this article may be useful...