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Codebeamer Managed Services

Unlock the full potential of Codebeamer’s advanced ALM capabilities with SPK and Associates, a certified PTC partner.  Our Codebeamer Application Management Services offer a managed services engagement designed to grow and evolve with your organization’s ever-changing needs.  From requirements management to test and risk management, we help you optimize and expand your Codebeamer system to continuously deliver greater value.  Let SPK’s expertise ensure your ALM tools stay aligned with your goals, driving efficiency, compliance, and innovation.

Expert Codebeamer Knowledge When You Need It

Why Consider SPK’s Application Management Services?

SPK’s Application Management Services provide a smarter alternative to traditional time-and-materials consulting.  Using a managed services approach, you gain access to a dedicated pool of hours per month — ranging from 4 to 400 — tailored to your needs and budget, all at a lower rate than ad-hoc consulting.  Unlike traditional engagements, which often end abruptly and leave internal teams struggling to manage and evolve the system, SPK’s Application Management services ensures continuous improvement.

After SPK’s decades of experience, we have seen clients evolve over time, which includes their systems needing to evolve.  This includes the need for  new workflows, architectural guidance, onboarding for new teams, training on the system, integration support, and overall system enhancements.  This managed services approach takes the pressure off your engineering or IT leads, allowing your team to focus on their core responsibilities while we bring the proper knowledge needed to maximize the value of your application investment.

Continuous Improvement

We ensure your application evolves with your needs, delivering ongoing enhancements to workflows, features, and functionality.

Architectural Guidance

We provide strategic advice to design and optimize scalable, robust systems that support your long-term goals.

Expert Configuration & Customization

Our team tailors your application to align perfectly with your business processes, maximizing efficiency and usability.

Commitment to Excellence

Our dedicated experts deliver high-quality solutions and support, ensuring your application investment provides continuous value.

SPK’s Approach to Application Management

These Application Management services allow our valued customers to mitigate engineering and IT overhead, and to have access to our experts with years of experience to enhance your solutions.  By engaging with SPK and Associates team of experts to assist with these systems, our customers are often able to focus on developing their products or enhancing their industry differentiation.  

Business Process, Architecture, and Application Design
Business Process, Architecture, and Application Design
Business Process, Architecture, and Application Design
Business Process, Architecture, and Application Design
Business Process, Architecture, and Application Design
Business Process, Architecture, and Application Design
Business Process, Architecture, and Application Design
Application Configuration and Subsystem Support, and Application Customization
Application Configuration and Subsystem Support, and Application Customization
Application Configuration and Subsystem Support, and Application Customization
Application Configuration and Subsystem Support, and Application Customization
Application Configuration and Subsystem Support, and Application Customization
Application User Support and Training
Application User Support and Training
Application User Support and Training
Application User Support and Training
Application User Support and Training
Application User Support and Training
Application Platform Support, PaaS, and DevOps
Application Platform Support, PaaS, and DevOps
Application Platform Support, PaaS, and DevOps
Application Platform Support, PaaS, and DevOps
Infrastructure Support and IaaS
Infrastructure Support and IaaS
Infrastructure Support and IaaS
Infrastructure Support and IaaS
Analysis and optimization of ALM workflows tailored to your business processes
CodeBeamer Architecture Definition, including Trackers design for each Artifact,
Creation of Workflows, Fields, Document Types, Traceability Relationships, Review/Approval workflows, Reports, and Dashboards
Alignment of Codebeamer's features with compliance and regulatory requirements
Implementation of traceability between requirements, test cases, and risks
Development of strategic roadmaps for Codebeamer system enhancements
Configuration of Codebeamer's modules, including requirements, test, and risk management
Codebeamer license tracking and strategic business success recommendations
Integration with third-party tools such as Jira, Bitbucket, GitHub, or GitLab
Customization of workflows, dashboards, and templates to meet unique team needs
Support for subsystem troubleshooting and resolving configuration issues
Development of custom plugins or APIs to extend Codebeamer’s functionality
User onboarding and access management
Training sessions for requirements management, test management, and risk management
Creation of step-by-step user guides and best practice documentation
Creation of Permission/Roles in the system
Ongoing helpdesk support for Codebeamer users
Personalized coaching to improve ALM tool adoption
DevOps pipeline integration for seamless ALM and CI/CD workflows
Recommendations for application performance optimization
Automation of processes like test execution and reporting within Codebeamer
Support for integrations with cloud-native and DevOps tools
Backup and disaster recovery planning for Codebeamer environments
Monitoring and maintaining system uptime and reliability
Optimization of server resources for maximum performance
Support for cloud migrations to platforms like AWS, Azure, or Google Cloud

What Our Clients Say

"SPK has been an invaluable partner in transforming our software development process. With SPK's guidance, our team embraced efficient methodologies and cutting-edge tools, significantly improving our development cycle and product quality."

Joshua Talbert
CEO, mysherpas

"Working with SPK feels like working with co-workers in my company, not like interacting with a typical technical support vendor. SPK staff are responsive and partner with me."

Jay DiToro
Director of Systems & Technology, Veranex

"The personalized attention and detailed communication we receive working with SPK and Associates is pretty special. The accessibility of SPK team members is impressive."

Evan Bruck
Director, Active Device Research and Development, BBraun Medical Inc.

Codebeamer Managed Services

To learn more about how our Codebeamer Application Management Services can transform your project management landscape, contact us today.  Let us help you harness the full potential of your Codebeamer investment, ensuring they grow with you and support your business every step of the way.

Talk with an Expert

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