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Carlos Almeida

Top 10 Reasons to Move from ZenDesk to Jira Service Management

Top 10 Reasons to Move from ZenDesk to Jira Service Management

With many great options on the market, choosing the best customer service and support system can be challenging. Both Zendesk and Jira Service Management are popular choices for differing reasons.  Although Zendesk can work well as a service desk tool, we often see...

Achieving Efficiencies with The DevSecOps Platform

Achieving Efficiencies with The DevSecOps Platform

Developing and deploying software while maintaining security throughout the process can be a daunting task for modern organizations. To add to this, there is often pressure to do these things in the most efficient and cost-effective manner. Traditional software...

Is Kubernetes The Right Choice For Your Business?

Is Kubernetes The Right Choice For Your Business?

Kubernetes usage is on the rise as more businesses are implementing the container orchestration platform. While there are many benefits to using Kubernetes, there are also disadvantages organizations need to consider. Let’s explore the pros and cons of Kubernetes to...

The Top 5 Security Risks of Using Unsupported Software

The Top 5 Security Risks of Using Unsupported Software

As the push towards SaaS solutions intensifies, you may be left wondering why so many businesses are in support of this transition.  Migrating to the cloud is often beneficial, but remaining on-premise can also have negative impacts.  For example, Atlassian is no...

The Ugly Side of Marketplace App Migrations for Jira and Confluence

The Ugly Side of Marketplace App Migrations for Jira and Confluence

Introduction Hello and welcome to "The Ugly Side of Marketplace App Migrations for Jira and Confluence." My name is Michael Roberts, Vice President of Sales and Marketing at SPK Associates. I'm here today with Carlos Almeida. Carlos, feel free to introduce yourself....

Codebeamer’s Role in Ensuring DO-178C Compliance

Codebeamer’s Role in Ensuring DO-178C Compliance

Ensuring avionics software is reliable and safe is a top priority for aviation engineers. However, maintaining compliance throughout the software lifecycle is no simple task. Utilizing an ALM tool such as PTC’s Codebeamer can help ensure compliance with aviation...

Tackling Complexity in Product Variants

Tackling Complexity in Product Variants

In today's highly competitive marketplace, customers are demanding more customization options. In order to stand out, product and software development tools must not only support variants but also provide efficient variant management capabilities. PTC’s Windchill and...