The rise of Artificial Intelligence has led many businesses to reevaluate their operations. Can AI create better workflows or more efficient results? Dive into this eBook to explore the questions business leaders are asking about AI adoption. [et_bloom_inline...
At SPK, we understand that efficient issue resolution is critical to delivering outstanding customer support. Our partnership with Appsvio allows us to deliver enhanced escalation and resolution capabilities within Jira Service Management (JSM), revolutionizing how...
Have you had difficulties upgrading your traditional ITSM system? Explore how other product owners overcame ITSM upgrade issues with Atlassian’s Jira Service Management. What You Will Learn Dive into this ebook to explore: The...
When using Jira Cloud, it can be helpful to have an app that monitors how much time employees spend on projects. These are called time-tracking apps and they often offer reporting capabilities that ensure better project management and resource allocation. Two of the...
Asset management is an important aspect of ITSM. Discovering the best way to manage yours can greatly increase your business’s efficiency. Assets in Jira Service Management allow organizations to manage hardware, software, facilities, people, and more. What You Will...
Efficient workflows that foster communication are a vital piece of every smooth business operation. While utilizing a project management tool like Jira can help achieve this, it depends on how you use it. Separate teams utilizing two distinct Jira environments can...
As an Atlassian Gold Solution Partner, SPK and Associates is committed to keeping you informed about important changes that could impact your organization. On September 17th, 2024, Atlassian announced pricing and packaging updates for their Cloud products, set to...
If you use Jira for more than just one project, you know that keeping track of numerous tasks, budgets, and timelines can be overwhelming. For project managers, scrum masters, and other stakeholders, the need for a solution that simplifies and streamlines project...
Organizations need more than just a solid business strategy. They need a framework to ensure that every team member aligns with the company's overarching goals. This is where Objectives and Key Results (OKRs) come into play. OKRs have become a powerful tool for...
Deciding when to use Confluence and when to use SharePoint can be challenging. Both tools offer a wide range of similar features that help organizations store information. Whether your team uses Atlassian products, Microsoft products, or both can play a large...
Selecting the best Marketplace apps and integrations for your unique business needs is crucial to enhancing your Atlassian Cloud environment. With hundreds of apps available, it can be difficult to know which options will work best for you. Here are our suggestions...
Utilizing management software from multiple companies may be a necessity for your team, but there can also be challenges that come with this type of development process. Miscommunication is a common issue as it can be difficult to get information from one software to...
