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Top 10 Reasons to Move from ZenDesk to Jira Service Management

Top 10 Reasons to Move from ZenDesk to Jira Service Management

With many great options on the market, choosing the best customer service and support system can be challenging. Both Zendesk and Jira Service Management are popular choices for differing reasons.  Although Zendesk can work well as a service desk tool, we often see...

Using Jira Service Management for Asset & Configuration Management

Using Jira Service Management for Asset & Configuration Management

Are you interested in discovering how Jira Service Management drives asset and configuration management success? Dive into this ebook to discover how the ITSM solution enables teams to work together quickly and efficiently.  What You Will Learn Explore how JSM...

The Top 5 Security Risks of Using Unsupported Software

The Top 5 Security Risks of Using Unsupported Software

As the push towards SaaS solutions intensifies, you may be left wondering why so many businesses are in support of this transition.  Migrating to the cloud is often beneficial, but remaining on-premise can also have negative impacts.  For example, Atlassian is no...

The Ugly Side of Marketplace App Migrations for Jira and Confluence

The Ugly Side of Marketplace App Migrations for Jira and Confluence

Introduction Hello and welcome to "The Ugly Side of Marketplace App Migrations for Jira and Confluence." My name is Michael Roberts, Vice President of Sales and Marketing at SPK Associates. I'm here today with Carlos Almeida. Carlos, feel free to introduce yourself....

Connecting Project Management Tools to Other Systems

Connecting Project Management Tools to Other Systems

Project management applications are important tools that help us track and manage our current and future projects. Many organizations utilize them to keep issues organized. They are extremely useful all on their own, but what happens when they are integrated with...

The Software Complexity Conundrum in Product Development

The Software Complexity Conundrum in Product Development

Developing products with software adds an extra layer of complexity to product development. Incorporating software means understanding the new challenges that come with it. Let’s explore these difficulties and how tools like Jira, GitLab, and Codebeamer can help...

The Jira Keyboard Shortcuts

The Jira Keyboard Shortcuts

Introduction to Jira Keyboard Shortcuts Hi everyone, I'm Michael Roberts, Vice President at SPK and Associates, a proud Atlassian Solution Partner.   In this video, I'm excited to share some powerful Jira keyboard shortcuts that will help you navigate and manage your...