A leading Fortune 100 company approached SPK and Associates with significant challenges related to their data reporting and intelligence platforms. These issues were critically impacting their ability to serve both current and future customers, and the company needed...
Business Intelligence
JSM Transformed SPK’s Service Management Software
The service management software you choose can make or break a business. And many businesses stick with their historic IT Service Management (ITSM) tool because it can seem like an overwhelming task to transform. But, transforming your service desk is something that...