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Engineering Operations

How To Leverage Jira as a Service Desk

How To Leverage Jira as a Service Desk

Many of you are undoubtedly familiar with using Jira as an issue tracker. But for those of you who have been juggling issue tracking and meeting SLA requirements -- and for those of you who had the recently acquired VertygoSLA addon -- this article may be useful...

Ultrabooks Place in the Workplace

Ultrabooks Place in the Workplace

Ultraportable laptops and Ultrabooks have become the new machines to have. They are smaller, thinner, and lighter making them the preferred choice for most engineering and IT professionals over the older clunkier notebook workstations. Even before the push by Intel...

Agile Development in Regulated Environments Part 2: Key Practices

Agile Development in Regulated Environments Part 2: Key Practices

In Agile Development in Regulated Environments -- Part 1: Yes, it can work, I covered the common misconceptions about Agile Software Development -- specifically in highly-regulated industries like medical device. The common myth that regulators would not accept Agile...

3 Real World vSphere Situations to Avoid

3 Real World vSphere Situations to Avoid

Almost a year ago, I wrote about 10 Pitfalls that Can Impact VMware Performance. I thought I’d revisit this topic, provide some specific situations I've encountered over the past year, and explain what I've learned from them. You may have already taken the advice of...

Engineering and IT Professionals: Take a Break!

Engineering and IT Professionals: Take a Break!

It's easy to get caught up the task at hand -- more so if its something you find interesting. But over the years, more and more papers are being published on the hazards of non-stop work, from eye strain to carpal tunnel, there are countless pitfalls to sitting in...

What’s New in Git 1.8.5.1

What’s New in Git 1.8.5.1

Call me weird, but for whatever reason I find version control really interesting and a crucial part of your build and release model. Maybe it's because it's saved my bacon a few times so I appreciate what it does, or maybe it's because it lets me see how my code has...

Keep Track of Passwords with Pleasant Solutions

Keep Track of Passwords with Pleasant Solutions

When involved in IT strategy consulting services, you need a way to keep track of passwords in a safe and accessible manner. There are a number of different options out there ranging from single machine managers to cloud-based services. The one I found to be a great...

How To Use ClearCase clearfsimport and Avoid Pitfalls

How To Use ClearCase clearfsimport and Avoid Pitfalls

This week we will change things up a bit and have a look at an IBM/Rational ClearCase utility used for importing files into ClearCase source control. The utility command, clearfsimport, can be used to import any sort of file from a variety of other source control...

Automatic Processing of Content on SolidWorks Workgroup PDM Server

Automatic Processing of Content on SolidWorks Workgroup PDM Server

One of the powerful features of a full enterprise product lifecycle management (PLM) system is being able to post process content uploaded to it. For example, adding a watermark, or changing a revision of a document automatically. The idea behind Solidworks Workgroup...

Declutter your multi-computer desktop with ‘Mouse without Borders’

Declutter your multi-computer desktop with ‘Mouse without Borders’

For the everyday user with a laptop or desktop, this article may not apply. And for those of you who have no need to have more than one PC on your desk -- kudos! But from time to time, its necessary to have several PC's on your desk at the same time -- especially...

Streamline Business Communication with Google Forms

Streamline Business Communication with Google Forms

Have you ever sent out an email with a bunch of important questions and received a reply that began with "my answers are in blue".  Have you then found yourself combing through your large email searching for those answers only to discover that your email provider...

5 Reasons to Use ntop for Network Management

5 Reasons to Use ntop for Network Management

One of the most critical aspects of your network infrastructure is how well it's performing. The question that I often get asked as a provider of infrastructure services is, "Am I getting the most out of my local network and my internet bandwidth?" This is the one...