Linux continued to perform well as an alternative server platform in 2012 and RedHat has maintained its position as a reliable and trusted Linux distribution. This reliance on Linux based servers is likely to increase during 2013 as more services migrate to the cloud...
Engineering Operations
Troubleshoot Common Application & Network Issues with tcpdump
Here's a common situation: you manage an application; you haven't gone through a release; no patches have been applied (to your knowledge); and the infrastructure guys say that they haven't touched the network in ages. But a user calls, and to your...
How To Migrate from PRO/Intralink 3.4 to PRO/Intralink 10 in 5 Simple Steps
Recently, we performed a successful migration of around 68,000 CAD documents for one of our clients. We went from our old PTC PRO/Intralink 3.4 server to a shiny new PRO/Intralink 10 server with very few disruptions and issues. This may seem like a daunting task and...
The Cloud and Outsourcing in 2013
As the push towards the cloud continues, 2013 will see a growing emphasis on cloud-related outsourcing projects. Cloud-related IT expenditure covers a wide range of areas including; Software as a Service (SaaS), cloud compute centers, infrastructure as a service...
Confluence upgrading to 4.0 from 3.8
Recently, we upgraded Confluence to 4.0, the latest revision and was pleasantly surprised by the process. The upgrade was seamless, well documented, and no major issues found. Upgrading confluence would have been really simple if we wanted to retain the same server....
Improve your build, test and deployment with ElectricCommander
Repeatability is a intuitive aspect of daily life. If you throw a ball up, it must come down. If you throw it twenty times, the same thing will happen, up and then down. When repeatability doesn't occur we get anxious. Repeatability is equally an essential quality in...
Outsourcing is the Best Way to Stay Flexible, Even Elastic!
The technology industry loves buzzwords. The decade of the '80s was all about synergy and paradigm shifts. In the '90s, it was the web and the Internet. The turn of the century brought talk about virtualization and social media. Today it's all about the cloud. Of...
Macs in a Corporate IT Environment
Macs running OS X have been around for quite some time, but only recently have they gained enough traction with our customers at SPK to be used as their day to day desktop environment. Historically, IT organizations have been reluctant to embrace this change. This...
To SSD or not to SSD
What is an SSD? The term SSD (Solid State Drive), can refer to any drive that uses solid state components to store information, or more to the point - has no moving parts. When we hear terms like 'Flash Drive' or 'Thumb Drive', we typically don't think SSD, but...
Seven Attitude Hacks for Better IT Service
Attitudes are important things -- they are the lens through which we filter everything life throws at us, and they can either be the secret to our success or our undoing. We've all heard the stereotype that says IT professionals have bad attitudes, and maybe your own...
Upgrade to HWMonitor Pro and Make Your Computer’s Sensors Work For You!
Some time ago, I wrote an article about CPUID’s wonderful tool, HWMonitor. Today I want to follow up on that and give a few tips on how to make it more useful. Firstly, HWMonitor is a free tool, but CPUID publishes a Professional version of the product, predictably...
Why an Automated Development Process Benefits Developers
Automated development, rather than just automated builds, offers a more holistic approach to automating the development process including building, testing and deployment. It is the cornerstone of Continuous Integration (CI). CI uses a model of small incremental...