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Integration and Workflow

Outsource Your System Administration to Set Your Engineers Free

Outsource Your System Administration to Set Your Engineers Free

The inquisitive nature of engineers, which makes them so good at designing, developing and building products, can also lead them to become distracted by other “interesting things” like managing the very systems and tools that allow them to do their engineering....

Using Speccy to Understand What’s Inside Your Computer

Using Speccy to Understand What’s Inside Your Computer

This week we’d like to cover a tool that assists with understanding what is actually in that desktop or laptop you work with. Most of us know in lesser or greater detail that there is a CPU, some random access memory (RAM) a hard disk drive (HDD), various peripherals...

Service Excellence: Jira Service Management Best Practices

Service Excellence: Jira Service Management Best Practices

Jira Service Management is a powerful tool from Atlassian, designed to streamline service desk operations. It helps IT and software teams deliver efficient support and manage incidents. When using JSM, following a set of best practices can increase successful outcomes...

Get Insight Into Your Misbehaving Laptop With Three Free Tools

Get Insight Into Your Misbehaving Laptop With Three Free Tools

Get insight into your laptop’s status and taking some precautions with CPUID’s Hardware Monitor and CPU-Z and Belarc Advisor It happens to most laptops eventually.  After two or more years of heavy (ab)use, most of our laptops are not in the condition they were...

Five Reasons to Outsource Compute Farm and Server Management

Five Reasons to Outsource Compute Farm and Server Management

The paradigm of computing resource configurations have changed several times of the last 40 years. From mainframes to mini computers, through desktops and file servers to server farms, software as a service and the cloud. Any company that uses server farms or...

Mastering Tool Modernization Challenges with OpsHub

Mastering Tool Modernization Challenges with OpsHub

As software complexity increases, companies are looking for new ways to innovate.  Keeping up with new technology requires new tools and systems to handle this complexity.  Migrating from on-prem and legacy systems to modern, scalable, cloud offerings is commonly...

Two Ways IT Outsourcing Can Unleash Innovation

Two Ways IT Outsourcing Can Unleash Innovation

One of the most frequently cited windfalls of IT outsourcing is the level of autonomy that’s created for internal IT staff who are able to devote more time and energy to pursuits aimed at benefiting the business. This includes innovative approaches to applying...

Top Time-Tracking Apps for Jira Cloud

Top Time-Tracking Apps for Jira Cloud

When using Jira Cloud, it can be helpful to have an app that monitors how much time employees spend on projects. These are called time-tracking apps and they often offer reporting capabilities that ensure better project management and resource allocation.  Two of the...