If your organization utilizes CATIA V5, you’ve likely noticed Dassault Systems’ recent lack of investment in the CAD software. It is no longer updating V5, meaning you will need a replacement solution soon. Our experts suggest PTC Creo. PTC has kept Creo a priority,...
Integration and Workflow
How Jira and GitLab Integration Enhances CI/CD Efficiency for DevOps Teams
The wide range of project management, collaboration, and automation tools on the market can get overwhelming. Each tool has its own unique features, so how do you know which to choose? While some tools offer similar functions, using highly esteemed solutions often...
Transform Admin Workflows and Enhance System Health with Optimizer for Jira
As your company and projects grow, so do the complexities of managing your workflows. Maintaining a well-organized Jira environment is key to ensuring your team produces efficient results. Fortunately, there is a simple way to manage the complexities within your Jira...
Outsource Your System Administration to Set Your Engineers Free
The inquisitive nature of engineers, which makes them so good at designing, developing and building products, can also lead them to become distracted by other “interesting things” like managing the very systems and tools that allow them to do their engineering....
Using Speccy to Understand What’s Inside Your Computer
This week we’d like to cover a tool that assists with understanding what is actually in that desktop or laptop you work with. Most of us know in lesser or greater detail that there is a CPU, some random access memory (RAM) a hard disk drive (HDD), various peripherals...
Service Excellence: Jira Service Management Best Practices
Jira Service Management is a powerful tool from Atlassian, designed to streamline service desk operations. It helps IT and software teams deliver efficient support and manage incidents. When using JSM, following a set of best practices can increase successful outcomes...
Get Insight Into Your Misbehaving Laptop With Three Free Tools
Get insight into your laptop’s status and taking some precautions with CPUID’s Hardware Monitor and CPU-Z and Belarc Advisor It happens to most laptops eventually. After two or more years of heavy (ab)use, most of our laptops are not in the condition they were...
Five Reasons to Outsource Compute Farm and Server Management
The paradigm of computing resource configurations have changed several times of the last 40 years. From mainframes to mini computers, through desktops and file servers to server farms, software as a service and the cloud. Any company that uses server farms or...
Appsvio’s Approach to Escalation and Resolution in Jira Service Management
At SPK, we understand that efficient issue resolution is critical to delivering outstanding customer support. Our partnership with Appsvio allows us to deliver enhanced escalation and resolution capabilities within Jira Service Management (JSM), revolutionizing how...
Mastering Tool Modernization Challenges with OpsHub
As software complexity increases, companies are looking for new ways to innovate. Keeping up with new technology requires new tools and systems to handle this complexity. Migrating from on-prem and legacy systems to modern, scalable, cloud offerings is commonly...
Two Ways IT Outsourcing Can Unleash Innovation
One of the most frequently cited windfalls of IT outsourcing is the level of autonomy that’s created for internal IT staff who are able to devote more time and energy to pursuits aimed at benefiting the business. This includes innovative approaches to applying...
Top Time-Tracking Apps for Jira Cloud
When using Jira Cloud, it can be helpful to have an app that monitors how much time employees spend on projects. These are called time-tracking apps and they often offer reporting capabilities that ensure better project management and resource allocation. Two of the...