Every few years, someone in leadership pitches the same idea: standardize the whole company on one ITSM platform. One tool, one way of working, no more confusion. It sounds clean on a whiteboard but falls apart in practice. Teams resist it because they've built their...
Integration and Workflow
How Industrial Manufacturers Are Accelerating Time-to-Market by 15% With PTC’s Digital Thread
Hello everybody, and welcome back to another SPK and Associates vlog. My name is Michael Roberts. I'm the Vice President of Sales and Marketing here at SPK. Today we're talking about how industrial manufacturers are accelerating their time to market up to 15% by using...
Inside the Digital Thread: Real Stories from Integrated Engineering Teams
Introduction: Inside the Digital Thread Michael Roberts:Hello everyone, and welcome to today’s SPK and Associates blog entitled, Inside the Digital Thread: Real Stories from Integrated Engineering Teams. My name is Michael Roberts. I’m Vice President of Sales and...
From Epics to Code – Supercharging Software Teams with Rovo
Software development teams are under constant pressure to deliver faster without sacrificing quality. Yet too much time is lost navigating between tools, writing documentation, collaborating with stakeholders, testing code, managing technical debt, and translating...
History-preserving, zero disruption migration from IBM RTC to PTC Codebeamer
Zero disruption, zero data loss, and full traceability.
 Lynx is a global provider of safety-critical avionics software and hardware solutions. As the firm scaled its engineering operations, the organization required a modernized ALM platform to handle the growing...
Scaling Atlassian Cloud Securely with Microsoft Entra ID Integration
As organizations move more teams, projects, and workflows into Atlassian Cloud, identity management becomes one of the most important parts of a secure cloud strategy. Jira, Confluence, Jira Service Management, Bitbucket, and other Atlassian tools often become central...
The L1–L2–L3 Escalation Problem: How Integration Fixes Tiered Support
When dealing with IT issues, there are a few standard support levels. L0, while not always recognized, is our self-service level, in which a user fixes the issue alone. L1 handles the inbound noise, password resets, and easy-to-fix tickets. Then L2 picks up what L1...
From Reactive to Predictive: How AI and Integration Transform Engineering Efficiency
The modern engineering landscape is defined by a relentless push for speed and a non-negotiable requirement for safety. For engineering and product leaders in regulated industries, the pressure to deliver complex mechatronics products has never been higher. ...
Why Engineering Teams Still Lack Visibility (and How to Fix It Without Replacing Your Tools)
When developing complex products, visibility is the difference between a successful launch and a costly recall. Yet, despite having more tools than ever, most engineering leaders feel like they are flying blind. Critical information is scattered across a fragmented...
Legacy MES vs. Composable MES: Why Agility is Your Manufacturing Edge
In modern manufacturing, the systems we use to manage production often feel like they were built for a different era. When engineering leaders evaluate Manufacturing Execution Systems (MES), they frequently encounter a choice between the way it’s always been done and...
Build vs. Buy: When Custom Integrations Make Sense (And When They Don’t)
Every managed service provider has to deal with some sort of custom integration. This could be a Python script running on a server, a Groovy snippet inside a Jira automation, or a Zapier workflow set up by an intern. These integrations share a common origin. A team...
Connecting AI Assistants to the Tools You Love with the Model Context Protocol
Artificial intelligence is quickly becoming part of the software delivery lifecycle. Development teams are utilizing AI assistants to summarize issues, generate code, review merge requests, explain pipelines, and automate repetitive tasks. However, many organizations...












