SCOTTS VALLEY, CA - SPK and Associates has been named as one of the world’s top-performing managed service providers in the prestigious 2024 Channel Futures MSP 501 rankings. The Channel Futures MSP 501 list, a technology industry benchmark, ranks companies based on...
ITIL & ITSM
Making the Move from Cherwell to Jira Service Management
The landscape of IT Service Management (ITSM) tools is evolving, and with the end-of-life announcement for Cherwell, many organizations are contemplating their next steps. If you're in this position, this blog is for you. Jira Service Management emerges as a...
A Review of Revyz Data Manager for Confluence
Confluence by Atlassian is an amazing tool for project management. However, it can be easy to accumulate a mess of attachments and pages in the workspace. Although there are some manual ways to keep Confluence tidy, Revyz.io has released a simpler solution. Revyz.io,...
Revolutionizing ITSM with Appsvio: Unveiling Common Use Cases
ITSM continues to evolve. As it does so, organizations constantly seek innovative solutions to streamline processes, enhance efficiency, and deliver exceptional service experiences. Appsvio, with its cutting-edge Atlassian marketplace plugins for Jira Service...
Frequently Asked Questions for PTC Creo+
As trusted PTC partners and experts, we understand the importance of staying ahead in the world of CAD technology. In this blog post, we'll address frequently asked questions about PTC’s SaaS CAD too, Creo+, providing insights into the revolutionary and the powerful...
The State of the Atlassian ITSM Solution 2024
As we progress through 2024, the landscape of IT Service Management (ITSM) continues to evolve. And, Atlassian is at the forefront, shaping the way organizations tackle service delivery. In this blog post, we’ll share what we’ve learned in the past few weeks about the...
Unleash the Power of Data in Jira with Custom Charts and Graphs
When it comes to project management and collaboration, understanding your data is key to making informed decisions. Jira is a fantastic option for project managers to keep on track. And, it becomes even more potent with the integration of the Custom Charts plugin by...
Enterprise Service Management: Unlock Business Efficiency and Collaboration
IT Service Management (ITSM) does more than just offer IT support. At SPK and Associates, we see it as a key to delivering seamless IT services from start to finish. Because technology is at the heart of every business team today, ITSM supports various technologies...
Jira Service Management Cloud vs JSM Data Center Comparison 2023
Change is inevitable, especially in our industry. And even more so since the birth of cloud services. So, as Jira Service Management (JSM) Data Center approaches its end of life in February 2024, you’ll need to gear up. Otherwise you risk a seamless transition...
What’s new with Revyz Data Protection?
In our latest Vlog, Chris McHale, CEO and Co-founder of SPK catches up with Vish Reddy, Co-founder of Revyz to hear about the latest updates for Revyz Data Protection. Your hosts Chris McHale – Co-founder and CEO of SPK and Associates Vish Reddy – Co-Founder and CEO...
Unlocking High-Velocity ITSM Tools
High-velocity ITSM teams were over 75% more prepared for Covid-19 operation disruptions than others. Why? Because High-velocity ITSM tools enable teams to be more prepared for adaption to unplanned events. Leveraging flexible ITSM tools remove silos, adopting...
Atlassian Team 22 Announcements – Part 2/2
Welcome back to Atlassian Team 22 Announcements This follow up blog deep dives into even more exciting Atlassian Team 22 updates announced in Las Vegas, April 2022. Read part 1, then explore part 2 below. Part 2 provides a deeper review on Atlassian’s DevOps...