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Small and Medium Sized Businesses

Why Choosing the Right Engineering Partner Matters

Why Choosing the Right Engineering Partner Matters

Selecting the best engineering partner can be difficult, and it is a critical decision for your business. It can impact your company’s growth, efficiency, and competitive advantage. Many organizations mistakenly opt for “body shops” which involve contracting...

Why Jira Works for Every Department in Your Organization

Why Jira Works for Every Department in Your Organization

Jira has come a long way from its roots as a software development tool.  Today, it’s a powerful, flexible platform that enables teams across all business functions—from IT and HR to marketing and finance—to streamline workflows, enhance collaboration, and boost...

Navigating Atlassian Support Channels

Navigating Atlassian Support Channels

When you run into issues with Jira, Confluence, Bitbucket, or other Atlassian products, getting the right support quickly is crucial.  However, many users find themselves frustrated when trying to contact Atlassian support. In other cases, they realize that the answer...

Engineering Excellence: Real Results, Not Just Resources

Engineering Excellence: Real Results, Not Just Resources

Engineering Excellence Hello and welcome to Engineering Excellence: Real Results, Not Just Resources. My name is Michael Roberts, Vice President of SPK and Associates, and I'm here with Edwin Chung. Ed, feel free to introduce yourself. Hey, please call me Ed. I'm VP...

Product Lifecycle Management (PLM) Automated Metrics

Product Lifecycle Management (PLM) Automated Metrics

  Our client is a leading medtech company with 46k employees. Earlier this year, they faced the challenge of improving the efficiency of their Product Lifecycle Management (PLM) process. To stay competitive, they needed to identify bottlenecks within their...

Tackling Cultural Resistance to Enhance Data-Driven Decision Making

Tackling Cultural Resistance to Enhance Data-Driven Decision Making

Adopting a data-driven approach is essential for companies seeking to enhance decision-making and drive growth.  However, one of the biggest obstacles to achieving this is cultural resistance. This resistance is often from HiPPOs (Highest Paid Person's Opinion), who...

Five Signs That Your Business Outgrew Its IT Service Management Tool

Five Signs That Your Business Outgrew Its IT Service Management Tool

As your business grows and evolves, so do your IT needs. What once worked for managing service requests and incidents may become outdated. Using an IT Service Management (ITSM) tool that cannot handle your business needs can cause inefficiencies, slow response times,...

Five Major Downsides of Changing Software Tools

Five Major Downsides of Changing Software Tools

Switching to new software tools can often seem like an exciting opportunity to streamline processes, increase efficiency, and modernize operations. Some executives seem to think that simply buying a new software tool will solve many problems at once. However, with...