IT outsourcing relationships can be fraught with challenges, ranging from communications breakdowns between client and provider to issues surrounding performance. If an IT outsourcing agreement isn’t meeting your company’s expectations (e.g. SLA targets are missed;...
Holes in your IT infrastructure can make for some awkward situations. Whether you're dealing with sensitive customer information, upcoming product designs, or simply just don't want people messing with your stuff, maintaining system integrity can be difficult....
The core activities of configuration management (i.e. changeset management and release management) are essential to control the changes made to a system and to administer the release of its different versions. However getting it wrong damages your brand, customer...
IT outsourcing contracts, as noted in a recent blog post, should be treated as living documents -- continuously evaluated, refined, and optimized over time. Not only do business conditions continually change, but it’s also important for outsourcing customers to...
Software Development Lifecycle (SDLC): In our last article we discussed speeding up your build by leveraging tools such as Electric Accelerator. In this article we will discuss the process of Continuous Integration (CI) along with a customer experience utilizing...
This week I’d like to talk in larger conceptual terms about the Software Development LifeCycle (SDLC) process and the benefits of integrating tools associated with this process. To start off, let’s identify the four kinds of tools that are important to a fully...
Developing and deploying software while maintaining security throughout the process can be a daunting task for modern organizations. To add to this, there is often pressure to do these things in the most efficient and cost-effective manner. Traditional software...
Kubernetes usage is on the rise as more businesses are implementing the container orchestration platform. While there are many benefits to using Kubernetes, there are also disadvantages organizations need to consider. Let’s explore the pros and cons of Kubernetes to...
Read about one of our customer experiences in helping to accelerate their software build system.
Developing products with software adds an extra layer of complexity to product development. Incorporating software means understanding the new challenges that come with it. Let’s explore these difficulties and how tools like Jira, GitLab, and Codebeamer can help...
In the world of IT, solutions become problems with alarming regularity. The new software of today is the upgrade nightmare of tomorrow. The policies that solved problems create new ones years later. The corporate IT departments that we look to for solutions are...
Application management services sounds intriguing; have a company host and run your applications, and separate your business from your infrastructure. Anyone who's dealt with the stress of IT planning and purchasing understands the temptation to use application...
